New QBCC Dispute Process Launches
The Queensland Building and Construction Commission (QBCC) launched its new dispute services process on 1 July 2014. The new service is free and is available to both home owners and builders.
In launching the new service, Minister for Housing and Public Works, Tim Mander, outlined its aims as reducing the stress, cost and time taken in resolving disputes between home owners and builders.
Along with the new dispute services process, the QBCC now offers an internal review process to allow a dissatisfied party to obtain a review without going to the Queensland Civil and Administrative Tribunal (QCAT).
There is also a 24 hour hotline service on phone 139 333.